Purpose

The Online Grievance Redressal Mechanism for the students of the University has been started to resolve the complaints/ issues faced by the students in a more transparent manner. This system aims at identifying before management the problems areas for students and resolving them quickly.

Objectives:

The Online Grievance Redressal Mechanism for the students of the University has been started with following end objectives-
–>To develop an organizational framework to resolve grievances of the students
–>To provide a transparent system of handling the student grievances
–>To ensure effective solution to the student’s grievances
–>To investigate the reason of dissatisfaction
–>To obtain where possible a speedy resolution to the problem
–>To ensure that all student related issues/ problems are visible to management